This Privacy Policy explains how Updatd (“Company,” “we,” “our,” or “us”)
collects, uses, shares, and protects information when you use our website, applications,
integrations, APIs, and related services (the “Services”).
By using the Services, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We collect information in the following ways:
Information You Provide
- Account information (name, email, password)
- Profile and workspace information
- User Content (tasks, spreadsheets, files, prompts, project data)
- Support communications
Information Collected Automatically
- Device and browser information
- IP address and approximate location
- Usage data (features used, actions taken, timestamps)
- Log data and performance metrics
Information from Third Parties
- Spreadsheet integrations (e.g., connected sheets and metadata)
- Email or calendar integrations (if enabled)
- Authentication providers (e.g., Google OAuth)
- Analytics and infrastructure providers
2. How We Use Information
We use collected information to:
- Provide, operate, and maintain the Services
- Enable AI-powered features and automations
- Sync and manage integrations (e.g., spreadsheets)
- Improve performance, reliability, and usability
- Personalize user experience
- Provide customer support
- Ensure security and prevent abuse or fraud
- Comply with legal obligations
3. AI Processing
The Services include AI-powered features that may process User Content and prompts to generate
outputs such as summaries, recommendations, automations, and insights.
You acknowledge that:
- AI Outputs may be generated using third-party AI infrastructure providers
- Data may be processed to provide and improve AI functionality
- AI Outputs may not always be accurate or complete
4. How We Share Information
We do not sell your personal information. We may share information with:
- Service providers (hosting, analytics, AI infrastructure, payments)
- Integration partners (only when you explicitly connect them)
- Legal authorities when required by law
- Affiliates or successors in the event of a merger or acquisition
5. Data Retention
We retain information as long as necessary to provide the Services, comply with legal obligations,
resolve disputes, and enforce agreements.
You may request deletion of your account and associated data, subject to legal and operational requirements.
6. Data Security
We implement reasonable technical and organizational safeguards to protect your data.
However, no system is completely secure, and we cannot guarantee absolute security.
7. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Keep you signed in
- Understand usage patterns
- Improve performance and user experience
- Analyze product usage
You may control cookies through your browser settings.
8. Your Rights
Depending on your location, you may have rights to:
- Access your personal data
- Correct inaccurate data
- Request deletion of your data
- Restrict or object to processing
- Data portability
To exercise these rights, contact us using the information below.
9. International Data Transfers
Your information may be transferred to and processed in countries other than your own.
We take steps to ensure appropriate safeguards are in place.
10. Children’s Privacy
The Services are not intended for children under 18. We do not knowingly collect personal information from children.
11. Third-Party Services
The Services may integrate with third-party services. Their privacy practices are governed by their own policies.
We are not responsible for third-party privacy practices.
12. Changes to This Policy
We may update this Privacy Policy from time to time. Material changes will be communicated through the Services
or other reasonable methods.
