Privacy Policy

This Privacy Policy explains how Updatd (“Company,” “we,” “our,” or “us”) collects, uses, shares, and protects information when you use our website, applications, integrations, APIs, and related services (the “Services”).

By using the Services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We collect information in the following ways:

Information You Provide

• Account information (name, email, password)
• Profile and workspace information
• User Content (tasks, spreadsheets, files, prompts, project data)
• Support communications

Information Collected Automatically

• Device and browser information
• IP address and approximate location
• Usage data (features used, actions taken, timestamps)
• Log data and performance metrics

Information from Third Parties

• Spreadsheet integrations (e.g., connected sheets and metadata)
• Email or calendar integrations (if enabled)
• Authentication providers (e.g., Google OAuth)
• Analytics and infrastructure providers

2. How We Use Information

We use collected information to:

• Provide, operate, and maintain the Services
• Enable AI-powered features and automations
• Sync and manage integrations (e.g., spreadsheets)
• Improve performance, reliability, and usability
• Personalize user experience
• Provide customer support
• Ensure security and prevent abuse or fraud
• Comply with legal obligations

3. AI Processing

The Services include AI-powered features that may process User Content and prompts to generate outputs such as summaries, recommendations, automations, and insights.

You acknowledge that:

• AI Outputs may be generated using third-party AI infrastructure providers
• Data may be processed to provide and improve AI functionality
• AI Outputs may not always be accurate or complete

4. How We Share Information

We do not sell your personal information. We may share information with:

• Service providers (hosting, analytics, AI infrastructure, payments)
• Integration partners (only when you explicitly connect them)
• Legal authorities when required by law
• Affiliates or successors in the event of a merger or acquisition

5. Data Retention

We retain information as long as necessary to provide the Services, comply with legal obligations, resolve disputes, and enforce agreements.

You may request deletion of your account and associated data, subject to legal and operational requirements.

6. Data Security

We implement reasonable technical and organizational safeguards to protect your data. However, no system is completely secure, and we cannot guarantee absolute security.

7. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Keep you signed in
• Understand usage patterns
• Improve performance and user experience
• Analyze product usage

You may control cookies through your browser settings.

8. Your Rights

Depending on your location, you may have rights to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Restrict or object to processing
• Data portability

To exercise these rights, contact us using the information below.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We take steps to ensure appropriate safeguards are in place.

10. Children’s Privacy

The Services are not intended for children under 18. We do not knowingly collect personal information from children.

11. Third-Party Services

The Services may integrate with third-party services. Their privacy practices are governed by their own policies. We are not responsible for third-party privacy practices.

12. Google User Data

When you sign in with Google or connect a Google integration (such as Google Sheets), Updatd accesses, uses, stores, and shares Google user data only as described in this section.

Data We Access

• Basic profile information (name, email address, and profile picture) when you sign in with Google
• The Google Sheets and associated file metadata (such as file names and sheet structure) that you explicitly choose to connect to the Services

We request only the scopes needed for the features you enable, and we do not access files or data you have not explicitly connected.

How We Use Google User Data

• Authenticate you and create or maintain your account
• Read and sync the spreadsheet data you connect in order to provide project updates, automations, and AI-powered features you request
• Display your connected data within the Services

We do not use Google user data for advertising purposes, and we do not sell Google user data.

How We Store and Protect Google User Data

• Google user data is stored on secure, access-controlled infrastructure and encrypted in transit and at rest
• OAuth tokens are stored securely and are never exposed to other users or third parties
• We retain Google user data only as long as needed to provide the Services; it is deleted when you disconnect the integration or delete your account, subject to legal requirements

How We Share Google User Data

We do not transfer or share Google user data with third parties except: (a) with service providers (such as hosting infrastructure) as necessary to provide or improve user-facing features of the Services; (b) as required for security purposes (such as investigating abuse); (c) to comply with applicable law; or (d) as part of a merger, acquisition, or sale of assets, with prior notice to you. Humans do not read your Google user data unless you give us explicit permission (for example, for support), it is necessary for security or legal compliance, or the data has been aggregated and anonymized.

Limited Use Disclosure

Updatd's use and transfer to any other app of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements.

Revoking Access

You can revoke Updatd's access to your Google account at any time from your Google Account security settings or by disconnecting the integration within the Services.

13. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be communicated through the Services or other reasonable methods.

14. Contact Us